top of page
Experience & Education: Experience

EXPERIENCE & EDUCATION

AXA XL, 02/2023 - 07/2024 
Head of Workplace, Americas

  • Oversaw the forecasting and tracking of the Workplace Americas operational budget totaling $37M annual.

  • Lead strategic real estate and workplace planning initiatives across North, Central and South America and Bermuda.  Real estate portfolio comprised 32 properties totaling approximately 287,000 RSf.

  • Lead a team of workplace managers responsible for executing day-to-day facility operations. Team totaled 10 direct reports, total team of 27 employees.

  • Provided quarterly real estate and budget performance presentations to AXA XL Americas Executive Leadership Team.

  • Oversaw new construction and renovations ensuring workplace design standards and strategies were incorporated.

  • Oversaw creation and distribution of workplace change management programs.

  • Managed partnerships between internal stakeholders/partners and external vendors on capital and operational expense projects and programs.

  • Oversaw the real estate sustainability performance as part of the organization’s global decarbonization program.

  • Oversaw the regional lease negotiations, renewals, and expirations.

  • Initiated workplace performance improvement plans through workplace surveys and direct colleague feedback.

  • Initiated new workplace programs that supported the organizations DEI, ESG, and CSR strategies and goals.

International Rescue Committee, 02/2020 - 01/2023
Senior Manager Facility Development & Project Management

  • Administered workplace planning and design strategies for offices across the US; real estate portfolio comprised 50 properties totaling 245,000 RSF.

  • Created design standards for office environments and workplace experience.

  • Oversaw new construction and renovation projects with core operational teams (IT, AV, Safety & Security) and external contractors and consultants.

  • Partnered with the Gender Equality, Diversity, and Inclusion (GEDI) team to create a global design standard for offices with a focus on ensuring initiatives are included in each headquarter and field office throughout the organization.

  • Provided subject matter expertise on strategic real estate planning, design, and other facility-related matters.

  • Reviewed and graded technical bid packages for construction projects.

  • Created and administered workplace change management program.

  • Provided weekly workplace utilization analysis and reports to the executive leadership board.

  • Conducted employee surveys and department manager programming sessions to better understand nuances and needs.

  • Developed and project managed scope of work to decommission 88,384 RSF in preparation for renovation.

  • Co-wrote organizational guidance for re-entry of employees into the office throughout the COVID-19 pandemic.

  • Project managed $10.5M renovation project for organization’s headquarter office; all work was performed during the COVID pandemic and executed without any site closures from infection transmission.

Space Management & Design Support Services at Google & YouTube, 04/2016 - 09/2019

Cushman & Wakefield: Director of Space Management, Design & Operations

  • Managed the $60M contracts operational budget for the Space Management Team.

  • Administered the Bay Area space management program service line and portfolio consisting of approximately 190 buildings, 14.5 million SF of mixed-use spaces, and 49,500 employees.

  • Served as a single point of contact for Google leadership, while interacting with the team, and vendor partners, for workplace planning and process improvements.

  • Aided in developing agile/desk-sharing programs and work environments using occupancy analytics tools.

  • Guaranteed excellent execution of all services by ensuring documented work methods of all activities, processes, and outputs were conducted by the team.

  • Efficiently handled core program standards and processes; regular financial and business reporting; and two onsite vendor partner contracts for compliance.

  • Facilitated the ongoing design and furniture, fixtures and equipment (FF&E) training to the Space Management Team.

  • Supervised interior design and occupancy planning teams on all second day tenant improvements and space reconfigurations to meet business operational needs.

Cushman & Wakefield: Team Lead, Space Management

  • Supervised Product Area support team; 3 Occupancy Planners, 2 MACs and 3 Data Analysts.

  • Provided strategic occupancy analysis and reporting for each Product Area and property that were within my responsibility.  Also partnered with other Occupancy Planners where my Product Areas were located to ensure all business needs were met when business-necessary moves were enacted.   

  • Oversaw the occupancy planning, move coordination and real estate analytics for 10 Product Areas consisting of 4,000 employees across 10 mix-use buildings which equated approximately 900K SF.

  • Served as a single point of contact for Google Business Partner and Product Area leadership for workplace planning and design.

  • Aided in developing agile/desk-sharing programs and work environments using occupancy analytics tools.

  • Presented monthly and bi-quarterly performance reports to Google Business Partners and Product Area leadership.

  • Partnered with Facility and Furniture teams to ensure campuses and buildings met Google design and maintenance standards. Space Management Team.

Jones Lang LaSalle: Occupancy Planning Supervisor

  • Partnered with internal and external vendor partners for occupancy and MAC change projects; and with the Google Business Partners and Product Area Executive teams for short- and long-term strategic portfolio and space planning solutions.

  • Managed the programming space requirements, business, and adjacency needs for 13 Google product areas across 25 facilities – totaling 2.5+M sf of Class A and B CRE and warehouse facilities.

  • Initiated strategic portfolio and space planning solutions; allocation plans; and detailed design layouts for new and existing office spaces.

  • Created high-level occupancy analysis decks and presented to Google Product Area leads and department managers.

  • Provided quarterly reports to the city of Mountain View, CA, confirming total number of staff, square footage and quantities of occupied offices and warehouses. 

  • Provided monthly space and occupancy updates to the GREWS contract manager; weekly reports to the GREWS Workplace Manager of each Product Area.

  • Conducted bi-annual staff forecasting reviews with department managers to ensure current space needs were able to accommodate growth of business within each of the Product Areas

McKissack & McKissack, 03/2012 - 04/2016
Senior Designer/Facility Space Planner: Supporting NIH/NIAID

  • Administered space and occupancy planning and furniture installation projects for the National Institute of Allergies and Infectious Diseases (NIAID)

  • Formulated and implemented building standard guidelines for office and workstation configurations; program close-out of FF&E manuals and as-built drawings; and workspace blocking plans and design intent drawings

  • Conducted field surveys and walk-through evaluations of reuse and new FF&E; and determined program adjacencies through building stack matrices and diagrams.

  • Expertly managed the design and construction drawings of new and reuse case good/systems furniture plans and demountable partitions for approximately 470,000 sq. ft. office space

  • Conducted analysis of existing demountable wall partitions and office workstations and planned out the relocation of these items into the new high rise

  • Conducted field surveys and created detailed dimension drawings of highly secured experimental laboratories that were in service and that had been decommissioned

Booz Allen Hamilton, 10/2009 - 03/2012
Senior Consultant

Environmental Protection Agency (EPA): Office of Administration (OA) Architecture, Engineering and Asset Management Branch (AEAMB)

Transition Coordinator and Real Estate Management Consultant

  • Consulted on a nationwide Space Reduction and Telework Policy Program

  • Developed Design Intent Documents (DID) and Construction Documents (CD) to ensure all program requirements were captured

  • Coordinated the move transition of over 650 personnel along with their real property and personal property from 4 facilities within the Headquarters for the Master Space Consolidation Initiative

  • Developed a master project schedule incorporating the construction, personnel move, and furniture removal and installation and all other milestone tasks;

  • Developed and managed a master personnel move schedule and plans

  • Developed and managed a master workstation and office cleaning schedule and plans

  • Attended construction meetings and performed site visits with the General Contractor, Space Alterations Team, and EPA contractors to ensure all work was being completed per the construction documents

  • Coordinated communications between stakeholders and all members of the construction and furniture team

  • Coordinated personnel, real property, and personal property moves with EPA Information Technology, Telecommunications, and Labor Services contractors and addressed issues as required or requested

  • Performed risk analysis and reported concerns to Transition Manager as necessary

  • Updated the  Move Coordination Policy and Procedures Checklist for stakeholders

  • Assisted with decommissioning of each facility prior to the space being returned to GSA

  • Assisted in the coordination of excess furniture from facilities that were being closed 

  • Reviewed GSA Occupancy Agreements to ensure GSA reported rentable billing was accurate

  • Communicated discrepancies in reported usable and rentable square footage to Real Estate Specialists

  • Reviewed monthly GSA billing documents to ensure proper billing

  • Reviewed Real Estate Specialist regional binders to ensure the most up-to-date Occupancy Agreement is present and reported any discrepancies

 

Environmental Protection Agency (EPA): Facilities Operation Branch (FOB)

Space Alteration Projects Coordination Consultant

  • Assisted FOB Facility Managers with space reconfiguration and furniture reconfigurations

  • Managed timelines and project documents in EPA’s real asset management Tririga software

  • Created and maintained a Furniture Status Report matrix to ensure projects were on schedule and highlighted any issues with the projects

  • Attended project meetings with the facility manager, designer, and stakeholder to ensure all program requirements were discussed and recorded in order to complete the DIDs

  • Reviewed design drawings to ensure program requests were accurately specified

  • Coordinated project milestones with EPA Information Technology, Telecom, and Engineering and Electrical contractors

  • Received, reviewed, and managed funding documents as needed in order to complete projects

  • Met with Facility Managers on a weekly basis to review each project’s status

  • Attended weekly facility project meetings on behalf of facility managers and reported on all updates

  • Inserted project documents into the asset management software

​

Federal Emergency Management Agency (FEMA): Facility Support Services Management Division (FMSSD)

Space Alterations and Furniture Acquisitions Management Specialist

  • Managed all furniture alterations and/or procurement requests within 9 facilities throughout the National Capital Region (NCR)

  • Independently attended client meetings to discuss space and furniture alterations

  • Coordinated and managed up to 50 projects at one time totaling just over $2.5 million dollars

  • Produced and presented furniture space plans to clients for approval

  • Produced, presented and managed furniture procurement packages and budgets for each project

  • Coordinated projects with contracted design firm to ensure all project requirements where addressed

  • Lead weekly project status meetings with multiple in-house and contract vendors

  • Created a Furniture Budget Balancing matrix to assist the FSSMD with ensuring Request Work Authorizations (RWAs) for each project were fully funded and any monies remaining on the RWAs were recorded and used or released appropriately

  • Contributed to the Master Planning of the NCR and assisted with major ongoing restack projects by delivering detailed DIDs and project budgets and timelines

  • Reviewed DID’s and CD’s to ensure all program requirements were captured and being implemented as specified

  • Assisted in developing policies and procedures, manuals, and Directives for FEMA’s facility program to improve efficiencies for the Standard Operating Procedures within the division

  • Performed site surveys of existing buildings, gathered data and consolidated record keeping while maintaining constant communication with client representatives;

  • Acted as the lead support person for the FEMA Facilities Help Desk receiving, logging into the facility support system, and responding and following-up on all service call requests within 11 facilities throughout the NCR

Maryland Office Interiors (MOI), 09/2007 - 12/2008
Architect & Design Specification and Sales Representative

  • Expanded client base both independently and through manufacturer’s representatives

  • Presented offered furniture lines and company services to clients

  • Managed furniture orders throughout procurement process—to include pricing and installation

  • Assisted Account Executives with selection of furniture and finishes for furniture specifications and bids

  • Consulted with architectural and design firms as well as clients on selection of project furnishings

  • Performed field measurements and site verifications for space planning of freestanding and systems furniture- included demountable wall systems

  • Produced space plan drawings and renderings as requested or needed to convey concept

  • Independently redeveloped submission procedures of modular wall installation drawings to Account Executives as well as to architecture and design firms for placement into construction drawing packages

  • Coordinated marketing and community service events for architectural and design firms

  • Distributed furniture environmental sustainability information to clients and firms that were working on LEED or other “green-type” projects

Huelat Parimucha, Ltd., 04/2005 - 09/2007 
Interior Construction Project Coordinator

  • Served as interiors project coordinator during construction of 180,000 square foot acute care facility as well as private practices, administrative suite, and other renovation and upgrade projects

  • Coordinated all aspects of interiors with outside architecture and engineering firms

  • Developed and served as program manager for 500+ count interior signage and wayfinding package

  • Managed DIDs, CDs, and shop drawings through all stages of the design process

  • Developed, submitted, and reviewed DID and CD drawings to ensure all program requirements were captured and being implemented as specified

  • Developed, submitted, reviewed and red-lined shop millwork drawings to ensure all program requirements were captured and implemented as specified

  • Developed preliminary design budgets to aid in establishing overall budget of construction project

  • Developed and reviewed furnishing proposals, assisted in awarding furnishing packages to vendors, and ensured bids were within specified furniture budget

  • Maintained standardized furniture programs and performed quality control analysis for upgrades

  • Provide insight and guidance for use of sustainable materials and furnishings in projects

  • Presented design concepts to executive administrators and end users

  • Updated office Policy and Procedures to improve work efficiency

  • Participated in marketing presentations to clients

  • Lead the redesign of the company website

Other Leadership-Related Roles:
Banana Republic, Macy's, The Bombay Company, Burger King

Across the span of approximately 8 years, I was part of or led leadership teams to provide top-level customer experiences.  I was responsible for recruiting, interviewing, payroll, customer-issue resolution, merchandising, and all other day-to-day business tracking and performance duties.

EDUCATION & CERTIFICATIONS

Bachelor of Arts, Interior Design

Marymount University, Arlington, VA

CIDA accredited curriculum | Cum Laude 3.5 

​   I participated in the project submission review and interview process for CIDA re-accreditation for the Bachelor's Program and several of       my projects were put forward as part of the accreditation for the Master's Program 

​​

LEED Green Associate certified

Green Business Certification, Inc. 

​

Sustainability Facility Professional certified

International Facility Management Association (IFMA) 

bottom of page